Academic Administrator- Vocational Education & TrainingJoin Greenwich College, one of Australia's fastest-growing education providers and a member of the ASX-listed NextEd Group Limited.An opportunity is now available for an on-campus Academic Administrator to join our national team in Melbourne.VET Academic Administrator- This role will focus on providing Greenwich College (a Registered Training Organisation) Academic administrative support and ensuring excellent customer service to students and external clients.Reporting to the National Student Services Manager at Greenwich College,the Academic Administrator will have the following responsibilities:Course progress monitoring, issuance of warning letters and processing of appeal outcomesPreparation of student results spreadsheetsAcademic counsellingResponding to queries from students and internal departmentsManaging students via STARS and CANVAS (our SMS and LMS)Monitoring attendance and identification of 'Non-Commencement' studentsMonitoring student's course progressManaging student submissions and outcomesDevelopment and monitoring of student study plan including credit transfersAdminister student work placement documents andotheradministrative academic tasks as required.The ideal candidate:Has relevant experience in the Vocational Education and Training (VET)
Industry, preferably with a CRICOS organisation.Has performed in a similar role in student services or admissionsIs sensitive to cultural differences and understands how to address students with different English levels and cultural backgroundsDemonstrates strong administration skills with advanced proficiency in MS Office and/or Google Suite.Is a flexible multitasker and team playerIs happy to work in a fast-paced workplace where troubleshooting is a mustDemonstrates time management and efficiencyShows initiative, discretion and ability to maintain confidentialityHas the ability to work autonomously and at times with little guidance or instructionHas exceptional attention to detail and meticulous accuracyDemonstratesability to influence, negotiate and engage with a range of stakeholdersHas an interest in establishing a friendly and professional rapport in line with Greenwich College valuesThis is an opportunity for someone wanting to develop professionally within a high-standard educational provider.You must be an Australian permanent resident or citizen to apply for this position.
You must also have a current Working With Children Check (upon commencement).
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📌 Academic Administrator- Vocational Education & Training (New South Wales)
🏢 Greenwich English College
📍 New South Wales
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