Campus Experience Coordinator - Narre WarrenBe the face of Contour on campus.
Turn every interaction into a moment of care and connection.We are looking for a enthusiastic team member to join us at our Narre Warren campus in a part-time, on-site role (18 hours/week across Tuesday, Saturday, and Sunday) .
As part of our Service Team, you'll welcome students and parents, provide prompt and friendly support, and help keep our campuses running smoothly.
From handling enquiries to ensuring classrooms are ready, you'll make every Contour visit a positive and memorable experience.Perfect for people-lovers who thrive in fast-paced environments and want to make a real impact in a mission-driven education company.This isn't just customer service - it's creating an setting where students feel supported, valued, and inspired to learn.Who We AreAt Contour, we're reshaping education, one student at a time.Born from the frustration of students who knew the system could be better, we set out to build what we once wished existed: tutoring that actually works.
Not generic classes.
Not recycled notes.
Not overpriced, overcrowded rooms with an out-of-touch teacher who couldn't relate.
But a complete ecosystem of tutoring, resources, and support, meticulously designed to help every student reach their full potential.Since ****, over 15,000+ students have trusted Contour to guide their academic journey, and we've grown to over 500+ team members.
We've produced hundreds of 99+ ATARs, tutored the World-Record UCAT scorer, and placed more students into medical school than any school in Australia.Our growth is a testament to the simple philosophy: Put the student first, always.
Everything we design,



from our world-class tutor-training programs to our purpose-built campuses, exists to help students master content faster, perform with confidence, and even rekindle the joy of learning.Contour is a group of three brands united by one goal: to give every student the best chance to achieve their full potential:Contour Education: Reshaping how students master their high school subjects with small-group tutoring, structured resources, and 1-on-1 support across Maths, Science, and English.Contour Medprep: Reshaping medical preparation with a proven, step-by-step pathway through the UCAT, interviews, and admissions, led by a team of 100+ medical students.Contour TestPrep: Reshaping test preparation, starting with the selective entry exam, through rigorous tutoring, mock exams, and data-driven feedback to give students a decisive advantage.This is Contour.
Built by students, for students.What You Will DoBe the first point of contact for student and parent enquiries - in person, online, and over the phoneGreet and assist families on campus with warmth, professionalism, and careSupport students during class times and ensure their experience runs smoothlyManage scheduling, rescheduling, invoicing,



and general queries with accuracyKeep campuses organised - from classrooms and reception to resources and stock levelsHandle daily admin tasks such as record-keeping, printing, and basic operational supportTroubleshoot minor issues and escalated where neededMaintain tidy systems and accurate documentationShare ideas to improve campus service and student experienceWhat You Will BringWe're looking for genuine, people-focused communicators who bring energy, empathy, and reliability.You'll thrive if you bring:Warmth and care for families - you love helping othersEnergy and enthusiasm - you bring positive vibes to campusExcellent communication - transparent, confident, and friendlyProactive mindset - you take initiative and find solutionsAttention to detail - you keep things running smoothlyReliability and commitment - families count on youExperience that helps:Previous experience in customer service, hospitality, retail, or call centresFamiliarity with the VCE system or having been a VCE graduate yourselfCurrently studying or holding a degree in Commerce, Business, or related fieldWhy You Will Love ItFlexible, hybrid working environment with on-campus engagementMonthly wellbeing allowance + Employee Assistance Program (EAP)Personalised mentorship, training, and feedback to strengthen communication and service skillsA fun, fast-paced environment where no two days are the sameCareer growth opportunities in a rapidly expanding education companyWork that truly matters - helping students and families feel supported every step of the wayCompetitive hourly rate ($30 per hour + super) plus hybrid flexibility, extra leave, EAP access, and lifestyle perks.
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📌 Campus Experience Coordinator - Narre Warren (Victoria)
🏢 Contoureducation
📍 Victoria