Dental Boutiqueis seeking a warm, skilled, and customer-focused Front Office Coordinator to join our recent flagship clinic in the heart of Melbourne CBD.
This is an exciting prospect for someone with strong people skills and customer service experience who enjoys creating exceptional client experiences in a premium healthcare environment.
The role also offers future growth into a Patient Coordinator position for the right candidate.About the Role:You'll begin as a Front Office Coordinator.
The warm, welcoming face of Dental Boutique.
From greeting patients to managing appointments and ensuring each visit runs smoothly, you'll help create a memorable and seamless experience for every client.But this role goes beyond the front desk.If you have a natural ability to build trust, communicate with confidence, and help people take the next step, you'll transition into a Patient Sales Consultant – guiding clients through their smile journey with care and clarity.What you'll be doingWelcome patients with professionalism and warmthCreate a calm, confident environment that puts patients at easeManage appointments, patient flow, and front desk operationsSupport administrative processes and maintain accurate recordsCoordinate daily schedules to ensure smooth clinic operationsWork collaboratively with the clinical team to deliver five‐star serviceWhat you'll be growing intoLead tailored consultations to support patients through their decision‐making journeyBuild trust and rapport with clients while presenting treatment optionsManage treatment plans, appointment scheduling, and follow‐up communicationCollaborate with clinicians to ensure personalised,



high‐quality careUse your natural ability to influence and connect to drive conversionsAbout you:You'll thrive in this role if you:Have 2+ years' experience in a customer‐facing roleAre naturally warm, engaging, and highly professionalTake pride in delivering a premium, detail‐oriented experienceAre organised, efficient, and confident managing multiple tasksAre tech‐savvy and comfortable learning new systemsBring experience from high‐end retail, hospitality, or service environments (highly regarded)Luxury Environment : Work in a beautifully designed, state‐of‐the‐art clinicCareer Growth : Be part of a growing brand that invests in its peopleTraining & Development : Comprehensive onboarding and ongoing supportCulture : Join a high‐performing, supportive team that values excellenceMore about usAt Dental Boutique, we don't just change smiles – we change lives.
With over 50,000 smile transformations across Australia and New Zealand, we combine world‐class expertise, artistry, and innovation to deliver natural, confidence‐boosting results.We're proud to be:Australian Business of the Year, Dental Services of the Year, and Health Services of the YearA premium, nationally recognised brand driven by excellence and careA team that lives by our values:Above and BeyondTake initiative and ownership.Pay attention to detail.Strive for exceptional outcomes in everything you do.Excel with Passion and CareShow kindness and empathy to patients and teammates.Bring passion and positivity into your work by loving what you do.Positivity and HappinessTreat patients and colleagues with care and respect.Work proactively and independently when needed.Contribute positively as a supportive team player.As part of our standard recruitment process, preferred candidates will be required to undergo a Nationally Coordinated Criminal History Check (Police Check)
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