Datacenter IT Technician Trainee (6 months), Data Centre Operations, SydneyJob ID: ******** | Amazon Corporate Services Pty LtdAre you curious about what keeps the internet running?
We are looking for people who want to get hands‐on with server and networking technology inside some of the largest data centers in the world.You will troubleshoot live hardware, collaborate across teams, and build real expertise in large‐scale computing infrastructure.
Whether you are coming from a technical background, a trade, military service, or you are simply passionate about technology and ready to learn, we want to hear from you.What you'll do:Work hands‐on with servers and network equipment, diagnosing and resolving hardware issuesLearn the daily operations of a high‐density data center from the ground upCollaborate with teams across DC Operations, Engineering, Logistics, Security, and moreHandle and track parts, assist with maintenance, and support system repairsLearn to operate independently, while staying connected to a supportive teamWhat we offer:A 6‐month contract with structured coaching and periodic assessments designed to grow your skillsA clear path forward where if you demonstrate robust performance, you may be considered for permanent full‐time roles.An environment built around career progressionThe chance to work at the intersection of hardware and cloud technology, helping to shape infrastructure across the region.What we're looking for:Genuine curiosity about computer hardware and how large‐scale technology worksA willingness to learn, adapt, and solve problems hands‐onComfort working both independently and as part of a teamReliability and a safety‐first mindsetAmazon Web Services design, install, and maintain the world's largest computing infrastructure.
This is where you will help change the face of technology in the region, Hands‐on work.




World‐scale impact.Key job responsibilitiesSome of the key responsibilities you will undertake are:You will be trained in supporting data center infrastructure equipment including racks, servers, hardware components, networking devices and cables, following specific instructions and well‐defined Standard Operating Procedures (SOP).
You will learn to perform routine operations such as rack installations, server break/fix, hardware component replacements, diagnosing hardware faults, troubleshooting network links and rack decommissioning with guidance and support.You will be trained in using Directed Workflow Instructions for hardware replacements and documenting all work in ticket tracking systems.You will learn to identify issue severity and work within stated Service Level Agreements (SLA), escalating when work deviates from established processes.You will be trained in inventory management tasks including receiving equipment, decommissioning hardware, liquidating racks or hardware components, and performing storage media (HDD, SSD) sanitization and destruction.You will learn how to operate in a high security environment, follow information security policies and physical safety practices, ensuring safe, secure work at all times.You will be trained in using technical documentation to find solutions and performing routine tasks following clear instructions.You will learn to work as part of a team performing similar tasks, collaborating with various AWS stakeholders.Basic QualificationsWe are looking for the right person to train and develop.
Formal qualifications are helpful but not mandatory.Familiarity with IT hardware, networking, or technical support gained through study, work,



or hands‐on tinkeringA genuine enthusiasm for technology and a desire to build a career in data center operations or IT infrastructureCandidates should be able to perform the physical requirements of this role, which may include handling equipment.Candidates must possess a valid driver's license and their own vehicle to travel between sitesGood attention to detail and the ability to follow documented processes and procedures accuratelyPreferred QualificationsCertificate, Diploma or Bachelor's Degree in IT or relevant disciplineAny relevant technical qualification such as CompTIA A+, Network+, or equivalent or currently working towards one.Linux knowledge Networking knowledgePassionate about IT infrastructure and hardwarePrevious experience in a customer‐facing, operational, or physical technical roleWe value diverse career paths including self‐taught learning, online courses, bootcamps, apprenticeships, military experience, or transferable skills from other industriesAcknowledgement of countryIn the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community.
We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statementAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit content/en/how-we-hire/accommodations for more information.
If the country/region you're applying in isn't listed, please contact your Recruiting Partner.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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📌 Datacenter It Technician Trainee (6 Months), Data Centre Operations, Sydney (New South Wales)
🏢 Amazon
📍 New South Wales