About UsThe Victorian Chamber of Commerce and Industry is Victoria's most influential independent business body, representing a network of more than 100,000 businesses, sole traders and entrepreneurs.Our members trust us for expert advice and services in workplace relations, training, international trade, workplace health, safety and wellbeing, networking and policy advocacy.With a team of over 200 passionate professionals, we're committed to helping Victorian businesses and communities thrive.About The RoleWe are seeking an experienced and highly organised Course & Program Coordinator – Training to join our Member Services team.This is a diverse and hands-on role responsible for coordinating the administration, delivery and continuous improvement of a broad range of training programs, including accredited and non-accredited courses, government-funded initiatives, corporate learning solutions and digital learning programs.Working closely with facilitators, clients, government stakeholders and internal teams, you will play a key role in ensuring our training programs are delivered efficiently, achieve strong participant outcomes and continue to meet the evolving needs of business and industry.In This Role, You WillCoordinate the scheduling and delivery of training courses, programs and funded initiativesSupport program administration, reporting, participant engagement and stakeholder communicationsPrepare government reports, performance updates and program documentationManage training resources, learning materials and content governance processesWork with subject matter experts and facilitators to review, develop and improve learning contentSupport facilitator onboarding, contractor management and quality assurance activitiesBuild and maintain strong relationships with members, clients,



industry partners and government stakeholdersMonitor participant feedback, training outcomes and continuous improvement opportunitiesSupport key accounts, partnerships, training contracts and funded program deliveryContribute to operational excellence, process improvement and creative learning solutionsProvide leadership and guidance to training administration and support functions, as requiredAbout YouTo be successful in this role, you will have:Demonstrated experience coordinating training programs, learning projects, RTO activities or government-funded initiativesStrong stakeholder engagement skills and the ability to build trusted relationships across industry, government and business sectorsExperience preparing reports, submissions and program performance documentationKnowledge of adult learning principles and training delivery environmentsExperience managing learning resources, content reviews, quality assurance and continuous improvement activitiesExcellent organisational skills with the ability to manage competing priorities and deadlinesStrong written and verbal communication skillsCommercial awareness and a customer-focused mindsetExperience using CRM systems, Learning Management Systems and student administration platformsA collaborative approach and passion for delivering exceptional customer experiencesOur Commitment to Equity, Diversity & InclusionWe are committed to creating an inclusive workplace that values diversity and ensures equal opportunities for all.
We welcome and encourage applications from First Nations people, people with disability, LGBTQIA+ and people from culturally diverse backgrounds.
If you have accessibility requirements or require an adjustment to participate in our recruitment and selection process, please let us know in your application.
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📌 Program And Course Coordinator (Melbourne)
🏢 Victorian Chamber of Commerce and Industry
📍 Melbourne