Turner Freeman is seeking a professional and welcoming Receptionist to join our Newcastle NSW office on a full-time basis.
As the first point of contact for our clients, visitors and callers, you will play a crucial role in creating a positive impression of our organisation.
This position is essential to the smooth operation of our office, ensuring that all administrative and reception duties are executed with efficiency, courtesy and professionalism.
Your warm interpersonal skills and organisational abilities will be fundamental to supporting our team and delivering excellent customer service.Key responsibilitiesGreeting and welcoming clients, visitors and callers in a professional and courteous mannerManaging incoming telephone calls, transferring calls to appropriate staff members and taking accurate messagesOperating the reception desk and managing enquiries from both walk-in visitors and telephone callersProcessing mail and courier deliveries, including sorting and distribution to relevant departmentsMaintaining reception area cleanliness, tidiness and organisationProcessing payments and managing petty cash where applicableAnswering routine enquiries and providing information about services to clients and the publicWhat we're looking forExcellent communication skills, both written and verbal, with a professional demeanourStrong organisational and time management abilitiesProficiency in using computer systems and office software,



including email and appointment scheduling systemsA friendly, welcoming approach with the ability to remain calm under pressure Reliability and punctuality with a robust commitment to service excellenceAbility to multitask and manage competing priorities effectivelyAttention to detail and accuracy in administrative tasksPrevious reception or customer service experience is highly desirableA willingness to learn and adapt to workplace systems and proceduresAbout usTurner Freeman is a leading professional services firm committed to delivering exceptional client care and support.
We pride ourselves on our professional standards, integrity and client-focused approach.
Our team is dedicated to providing quality service across our operations, and we maintain a workplace culture that values professionalism, collaboration and mutual respect.
We are an organisation where every team member contributes to our success and we invest in creating a supportive and inclusive work environment.What we offerWe offer a competitive salary package and a professional working environment where you will be valued as part of our team.
As a full-time employee, We are committed to supporting our staff with a workplace culture that encourages professional development and teamwork.
We welcome applications from all candidates and encourage you to reach out if you require any adjustments or support during the recruitment process.
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📌 Receptionist (New South Wales)
🏢 Turner Freeman Lawyers
📍 New South Wales