Receptionist for Private Psychiatry PracticeSpecialist Receptionist – Psychiatry PracticeCasual | Includes weekends | Above-award remunerationAbout Our ClinicOxford Clinic is a well-established psychiatry practice located in Bulimba.
Our team provides thorough, compassionate, and evidence-based care to individuals and families seeking specialist mental health support.
We take pride in offering a calm, respectful environment where patients feel heard and supported from their first point of contact.
Our administrative team plays an essential role in ensuring the clinic runs smoothly each day, and we value professionalism, consistency, and clear communication.The RoleWe are seeking a friendly, capable, and well-organised Specialist Receptionist to join our team.
The role involves approximately two days per week, with flexibility to provide additional support when covering staff leave.
This position is available for an immediate start and requires someone who can maintain steady, reliable availability throughout the year.Key Duties and ResponsibilitiesWelcoming patients and maintaining a warm, qualified front‐of‐house presenceManaging incoming calls and emails, recording accurate messages, and assisting with general enquiriesHandling appointment scheduling, processing payments,



and submitting Medicare claimsMaintaining accurate electronic patient records within our paperless systemPreparing and distributing clinical correspondence to and from psychiatristsSupporting clinicians and daily clinic operationsProviding calm, respectful communication to patients who may be feeling anxious or distressedSkills and ExperienceMinimum three years' experience in medical or specialist administration (or relevant experience for students in health administration or psychology-related degrees)Experience with medical software; Gentu preferred but not essentialStrong interpersonal and customer service skillsExcellent time management and the ability to multitask in a fast-paced environmentConfidence working independently and collaboratively within a small teamReliable year-round availability, including during university or school holiday periodsFlexibility to work weekends and provide additional cover as requiredAbility to adapt to changing clinic workflow and needsWe welcome applications from individuals with relevant experience, including those currently studying, provided they can maintain consistent availability throughout the year to ensure continuity for the clinic.
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📌 Receptionist For Private Psychiatry Practice (Brisbane)
🏢 Oxford Clinic
📍 Brisbane