Ready to dive into a close-knit, high-performing insurance team where your personality, empathy, and technical skills are genuinely valued?
We're on the lookout for aClaims Consultantto join a specialistmotor insurancebusiness based in Brisbane CBD
This is ahands-on, quick-paced role, and the team is currently under the pump – so we're looking for someone who's ready to jump in,take ownership, and be a strong team player.
What's in it for you?
Salary:$78,000 – $82,000 + Super, depending on experienceLocation: Parramatta, SydneyHybrid Work arrangement- 3 days in office, 2 days from home
Main responsibilities include:
Guide brokers and stakeholders through the claims process, explaining requirements and steps.
Assist clients in preparing necessary documents to support their claims.
Facilitate effective communication to expedite the claims process.
Provide prompt attention to all claims from initial contact to settlement.
Investigate claims to assess their validity, gather evidence,



and collaborate with involved parties.
Negotiate with insurance companies to secure fair settlements for clients.
Advocate for policyholders' rights to ensure they receive the benefits they are entitled to.
Manage claim-related documentation and maintain accurate claim file notes.
Collaborate with internal and external stakeholders to ensure smooth claim processes.
Participate in projects to improve efficiency and reduce operational risk.
We're ideally seeking someone with:
End-to-end claims management experience
Preferably a background inmotorinsurance
Comfortable handling a portfolio of approx.250 claims
Broker-facing experience is a bonus
Open to strong candidates from other lines of insurance
Excellent communication and empathy – you're a people person
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📌 Motor Claims Consultant (Brisbane)
🏢 Mayday Recruitment Group
📍 Brisbane