Are you ready to be part of something bigger?
At Lite n' Easy, we're not just about meals; we're about transforming lives through better eating habits.
We make it effortless for Aussies to embrace healthier choices, whether they're on a weight loss journey or simply aiming to maintain a balanced lifestyle.
As a team, we pour our passion into crafting meals that are not only nutritious but also bursting with flavors.
We're based in Banyo (near Brisbane Airport)Why you'll love working hereFree on-site gym, physio & annual health check-We look after your body, not just your shiftProductdiscounts-Enjoy the meals you help makeFamily fun days & team events-Work that feels like a communityReal career stability-Be part of a growing, well-established businessEnjoy hybrid working, with 1–2 days from home once you're fully trained.The Role:We're looking for genuinely warm, patient communicators to join our Customer Operations team in a fast-paced FMCG environment.
As a Customer Service Support representative, you'll play an important role in supporting our Support at Home (SAH) customers, many of whom are mature Australians.
You'll build meaningful connections, provide exceptional service and help customers confidently navigate their options.
This is not a high-pressure sales role.
Instead, we're seeking people who can naturally identify customer needs, provide helpful guidance and confidently recommend our products and services when they're the right fit.
You'll also contribute to outbound customer engagement activities,



helping us connect with new customers and share the benefits of our offering in a genuine and consultative way.Key Responsibilities:Handling outbound referrals for recent SAH customersResponding to inbound calls and providing clear, empathetic supportExplaining how Lite n' Easy's SAH program worksConfidently encouraging customers to place an order when appropriate, without being pushyOffering encouragement and guidance to customers needing extra supportCollaborating with the SAH Specialist team to ensure smooth service deliveryAbout You:Able to start at 8:30am to 4:30p and one day 5pm finish.During daylight savings hours will change to 7:30am to 3:30pm with one day 4pm finish2 years' experience in a customer service role, ideally in a high-volume environment (phone-based or face-to-face) - specialty retail or hospitality experience highly regardedA natural, patient communicator who enjoys building relationships, particularly with maturecustomersComfortable with light, customer-first selling, think specialty retail rather than pure salesBasic computer and administrative skills, with comfort navigating internal systems and accurately recording customer informationHigh attention to detail, flexibilityand the ability to work well in a teamIf you have a passion for customer service and are seeking a rewarding opportunity where your work directly influences people's lives, we encourage you to take the next step in your career.
Join a team that values innovation, collaboration and customer care and be part of our journey towards Operational Excellence.PLEASE NOTE:To be considered for this role, applicants must have full, unrestricted working rights in Australia.
This role is unable to offer visa sponsorship.Willing to complete an NDIS Worker Screening for this role
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📌 Customer Service Support (Brisbane)
🏢 Lite n’ Easy
📍 Brisbane