30 Aug
|
Ericsson
|
Sydney
Job Description
Ericsson in Sydney is seeking an experienced Incident Manager to join our Service Line Operations team. This 24x7, NOC‐based role leads high-severity incidents across customer networks, coordinating bridges and support teams to restore service within agreed levels.
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You will drive emergency planning, incident tracking, and stakeholder communications while maintaining a robust customer focus and calm decision-making under pressure. A degree in Engineering and ITIL certification are preferred.
📌 Noc Incident Commander: 24/7 Network Recovery Lead Sydney
🏢 Ericsson
📍 Sydney