Client Administration (City of Willoughby)

Client Administration (City of Willoughby)

31 Aug
|
Mcmillan Shakespeare
|
City of Willoughby

31 Aug

Mcmillan Shakespeare

City of Willoughby

Making a differenceisn’tjust ourpurpose,it’swhat motivates our people every day. For us, work is not aboutticking a box.It’sabout knowing that it matters. We make a meaningful difference every day by making it easier for our customers to focus on what matters in their lives.

At Maxxia, we help employers and their people get more from salary packaging and novated leasing. Behind every outstanding client experience is a team that makes sure our relationships, communication and service delivery work seamlessly.

We're looking for a Client Administrator to join our team and provide essential support to our Maxxia Sales team.

Here’show you will make a difference in this role…

This is a varied role where you'll combine sales support, stakeholder communication, and database coordination. You'll work closely with our Sales, Marketing, and Customer Service team to help deliver a outstanding experience for our clients and their employees.

At MMS clear expectations help our people Be the Difference. Your key responsibilities in this role will include:

You'll play an important role in keeping our teams organised, informed and connected with their clients. Your responsibilities will include:

Supporting client relationships by helping Sales Executives stay organised and prepared.





Maintaining accurate client information across portfolios and territories, including employer contacts, workforce/FTE information and other key data

Keeping our database up to date , ensuring employer interactions, communications and contact information are recorded accurately.

Coordinating inductions and orientations , including scheduling sessions and preparing the required materials and packs.

Supporting client communications and campaigns , working with our Marketing and other internal teams to deliver social posts, digital assets and other communications

Working with internal teams across Marketing, Customer Relations and Sales to support client engagement

Building positive relationships with our cleints , helping ensure they receive responsive, professional and high-quality information and education when they need it

To be considered for this role you will have:

Strong communication and interpersonal skills

Excellent organisation and time-management skills

Experience working with databases

The ability to work collaboratively as part of a wider team while also taking ownership of your own work.

The confidence to make decisions about priorities and where your time will have the greatest impact.

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📌 Client Administration (City of Willoughby)
🏢 Mcmillan Shakespeare
📍 City of Willoughby

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