Medical Secretary | Orthopaedic Specialist Practice | Maternity Leave Contract

About Us

QCOS Orthopaedics is an established specialist orthopaedic practice committed to delivering exceptional patient care and clinical excellence. Our team is passionate about supporting patients throughout their orthopaedic journey while maintaining the highest standards of service and care.

About the Role

Contract Type: Fixed-Term Maternity Leave Contract
Start Date: 12 October 2026 | End Date: 1 June 2027

We are seeking an experienced and organised Medical Secretary to join our fast-paced specialist orthopaedic practice on a fixed-term maternity leave contract.

Working Hours

Monday to Friday, on a rotating roster of 8:00am to 4:00pm or 9:00am to 5:00pm.

Key Responsibilities

Surgical & Theatre Coordination

- Coordinate surgical bookings with hospitals and theatres.
- Arrange anaesthetists, surgical assistants, and required instrumentation.
- Communicate booking details and pre-operative information to patients and relevant stakeholders.

Patient Administration

- Manage appointments, scheduling, and patient enquiries.
- Manage patient communication via telephone and email in a professional manner.
- Liaise effectively with surgeons, hospitals, health funds, and other healthcare providers.
- Maintain accurate patient records and follow up missed appointments.

Billing & Accounts

- Prepare surgical quotations and process patient payments.
- Generate invoices for procedures, reports, and forms.
- Maintain accurate billing,



receipting, and payment records.
- Monitor and follow up outstanding accounts.

Documentation & Reporting

- Prepare and format medical correspondence, reports, and letters.
- Process requests for medical reports and forms.
- Maintain accurate and confidential patient documentation.
- Review and format correspondence generated through AI scribe technology.

About You

- Previous experience as a Medical Secretary , with experience in a specialist surgical practice highly regarded.
- Excellent organisational and time management skills.
- Strong written and verbal communication abilities.
- High attention to detail and accuracy.
- A professional, empathetic, and patient-focused approach.
- Experience using medical practice management software and Microsoft Office.
- A commitment to confidentiality, teamwork, and professionalism.
- Knowledge of theatre bookings and private practice administration.
- Understanding of private health fund and Medicare billing procedures.

What We Offer

- A supportive and collaborative team environment.
- The prospect to work within a respected orthopaedic practice.
- A diverse and rewarding role with meaningful patient interaction.
- Comprehensive training and onboarding support.
- Subsidised parking and convenient access to public transport.

QCOS Orthopaedics is committed to delivering exceptional patient care and fostering a professional, respectful, and supportive workplace culture.

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📌 Medical Secretary (Brisbane City)
🏢 QCOS Orthopaedic
📍 Brisbane City