30 Aug
|
Latitude Financial Services
|
Melbourne
30 Aug
Latitude Financial Services
Melbourne
Latitude Financial Services is seeking a Head of Customer Resolution & Hardship to lead enterprise-wide customer resolution, dispute resolution and hardship care across Australia and Recent Zealand.
The role balances customer outcomes with regulatory obligations and Latitude's commercial objectives.
The ideal candidate will drive compliant, measurable performance using insights to identify risks, trends and prospects for continuous improvement across IDR/EDR frameworks and multi-site teams.
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📌 Chief Customer Resolution & Hardship Leader Melbourne
🏢 Latitude Financial Services
📍 Melbourne