Service Desk Analyst II — Grow, Learn & Impact IT Support (City of Sydney)

Service Desk Analyst II — Grow, Learn & Impact IT Support (City of Sydney)

31 Aug
|
Helia
|
City of Sydney

31 Aug

Helia

City of Sydney

Helia is Australia’s first Lenders Mortgage Insurance (LMI) provider, based in North Sydney. We are seeking a Level 2 Service Desk Analyst to join the IT team, handling requests via phone, self-service, and walk-ins.

You will follow established procedures, resolve issues, and contribute to our shift-left strategy by empowering users through knowledge and automation. You will work in a team-oriented IT environment, gaining exposure to Cyber Security and Digital Solutions while supporting Windows

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📌 Service Desk Analyst II — Grow, Learn & Impact IT Support (City of Sydney)
🏢 Helia
📍 City of Sydney

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