You'll be the driving force behind day-to-day operations — the person who sets the tone for the team, keeps service running smoothly during our busiest periods, and makes sure every guest leaves happy. This is a role for someone who genuinely loves hospitality, thrives under pressure, and takes pride in running a tight, well-loved venue.

Key responsibilities

Leading, rostering, and motivating front-of-house staff across breakfast, lunch, and dinner services

Overseeing daily floor operations to ensure rapid, friendly, and consistent guest experiences

Recruiting, training, and developing team members, and building a strong shift-leader bench

Managing stock control, supplier ordering, and cost of goods for beverages and front-of-house consumables

Handling cash reconciliation, POS management, and daily/weekly reporting

Resolving customer feedback and complaints professionally and promptly

Ensuring full compliance with food safety, RSA, WHS, and liquor licensing requirements

Working closely with the kitchen team and owners to maintain quality, consistency, and venue standards

Driving rosters and labour costs in line with budget targets

Supporting marketing and community initiatives to build repeat custom and local reputation

About you

2+ years' experience as a Restaurant Manager or senior Assistant Manager in a busy, high-volume venue





Proven leadership skills with the ability to manage, coach, and get the best out of a team

Strong understanding of P&L;, cost control, rostering, and stock management

Current RSA (and RSF if applicable in your state)

Excellent communication and problem-solving skills, especially during high-pressure service

A calm, organised, and hands-on approach — happy to be on the floor, not just behind a desk

Experience with POS systems and rostering software

Flexibility to work the venue's operating days, including Saturdays and Sundays

Full working rights in Australia

About us

Ca Phê Mai (Kiaora Lane, Double Bay) is a contemporary Vietnamese all-day cafe and evening wine bar in Double Bay. Specialty coffee, banh mi and pho run Tuesday to Sunday. Each evening the room shifts into dinner: small plates built for sharing and a natural wine list that leans towards low-intervention growers. We're known for our warm hospitality, buzzing atmosphere, and a menu that keeps regulars coming back.

Competitive salary package, negotiable based on experience

Staff meals and generous team discounts

A supportive, close-knit team and hands-on ownership

Genuine opportunity to grow with the business as it expands

A well-established venue with a loyal, growing customer base

#J-18808-Ljbffr

📌 Restaurant Manager (Woollahra Municipality)
🏢 Ca Phe Mai
📍 Woollahra Municipality