Service Level & Performance Lead Itsm/siam New South Wales

Service Level & Performance Lead Itsm/siam New South Wales

30 Aug
|
Infosys
|
New South Wales

30 Aug

Infosys

New South Wales

Job Description
Infosys is seeking a Service Line Manager/SLA Manager to oversee IT service level management, governance, and reporting across business services and suppliers in Sydney, Australia.
The role focuses on SLAs, OLAs, XLAs, KPIs, and continuous improvement in a SIAM multi‐supplier context.
The position offers adaptable, hybrid working arrangements, a market-market-competitive salary, and opportunities to lead governance forums and performance reviews.

📌 Service Level & Performance Lead Itsm/siam New South Wales
🏢 Infosys
📍 New South Wales

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