Offshore Virtual Assistants (OVA), a trusted Australian outsourcing partner, is supporting a membership-based organisation in the human resources and professional development sector, supporting senior HR professionals across Australia. Our mission is to provide members with resources, networking opportunities, events, and a supportive community to help them succeed in challenging leadership roles.

Are you organised, proactive, and ready to make a real impact in a growing business? We’re looking for an Online Business Manager / Virtual Assistant to join our team, supporting our members and operations across Australia.

Key Systems

The role requires strong competency in:

- Microsoft 365 suite (SharePoint, Excel, Forms, OneNote, Planner, Power Automate, Outlook)
- GoDaddy (website management)
- Mailchimp (email newsletters and campaigns)
- LinkedIn (social media marketing and promotion)
- SurveyMonkey (member feedback surveys)
- Copilot for Business (AI productivity tools)
- Canva (basic marketing images within brand style guidelines)

Key Responsibilities

Administration Tasks

- Manage event calendars and send reminders, prepare name tags, and coordinate food/logistics for events.
- Promote events through internal communications and social media channels.
- Prepare event run sheets, pre-brief key personnel, and manage event feedback collection.
- Maintain member database,



ensuring accuracy and confidentiality.
- Coordinate onboarding and offboarding of members, including activation of membership perks.
- Manage shared email inbox, assign tasks, and ensure timely responses to member queries.
- Coordinate appointment scheduling and prepare weekly team meeting agendas and summaries.

Sales and Marketing Tasks

- Manage LinkedIn outreach: connect with new contacts, send messages, initiate conversations, and hand off qualified leads.
- Post and schedule social media content according to yearly content plans.
- Follow up on website queries and manage communications professionally.
- Update website content, support SEO initiatives, and maintain member portal.
- Manage monthly member communications via Mailchimp and other internal channels.

About You

- Proactive, takes initiative, and looks for ways to improve processes and member experience.
- Experienced as a virtual assistant or operations support professional, ideally within a small business environment.
- Values efficiency, accountability, and delivering high-quality work.
- Enjoys owning tasks from start to finish and implementing new workflows and systems.
- Thrives in a collaborative, high-performance team environment and genuinely cares about making work easier for colleagues and members.

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📌 Online Business Assistant (New South Wales)
🏢 Offshore Virtual Assistants
📍 New South Wales