About the role:

We are seeking an enthusiastic and motivated Administration officerto join our beautiful Lane Cove office. Working with a national administration team to support business functions.This is a full time position working Monday – Friday.

Your Duties:

- Managing Incoming telephone enquiries
- Managing bookings and rescheduling for NDIS services
- Front of house duties for the office, greeting clients & customers
- Allocating recent referrals to appropriate clinicians based on experience, location and skill set
- Ownership of site presentation, cleanliness and events preparation
- Completing site audits as required
- Creating and updating electronic records for existing clients
- Assisting with reporting as required
- Other additional administration duties as required

Role requirements:

- Administration and/or reception experience (desired, but not essential)
- Previous Health knowledge (desired, but not essential)
- Focus on providing exceptional customer service
- Exceptional communication skills with internal & external stakeholders
- Exceptional attention to detail, organisational and time management skills
- Ability to work effectively as part of a team
- Willing to undergo a National Police Check




- Hold a or be willing to obtain Working with Children or Vulnerable Person check

We also provide:

- Equipment and resourcesincluding a laptop, mobile phone, complete workstation setup and access to an extensive range of online assessments, subscriptions, templates and tools.
- Multi-disciplinary teamapproach working with Behaviour Support Practitioners, Psychologists, Occupational Therapists, Speech Pathologists & Dietitians
- Intensive induction program, run by our supportive Strategy and Performance team, to ensure that you are the best that you can be.
- Opportunities for career progression and advancement due to our priority to promote from within first.
- Strong and positive reputationwithin our industry, so you can work for a provider that you can be proud of.

The ORS Group is a multicultural, diverse, supportive and flexible employer, specifically encouraging applications from Aboriginal and Torres Strait Islander Australians, people from culturally diverse backgrounds, working parents, LGBQT+ and people with disabilities for positions within our company.

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📌 Client Services Officer (Municipality of Lane Cove)
🏢 ORS
📍 Municipality of Lane Cove