Client Relations / Administration Officer

Join our growing team at Rapid Building Approvals!

Townsville | Full Time | Above Award Salary | RDO Every Fortnight

We’re on the lookout for a proactive and professional Client Relations / Administration Officer to join our Townsville office. If you're an organised, people-focused person who thrives in a fast-paced environment, we’d love to hear from you.

About the Role

This full-time position plays a key role in supporting our clients and certifiers through the building approvals process. You’ll be the first point of contact for enquiries, assist with documentation and applications, and help keep our office running smoothly.

Key Responsibilities

- Provide exceptional customer service to clients via phone and email
- Process building applications and ensure accurate documentation
- Assist certifiers with scheduling, follow-ups, and admin support




- Maintain office organisation and general administrative tasks

What We Offer

- Above award salary – we value your skills and experience
- RDO every fortnight – enjoy an extra day off regularly
- Be part of a agile and growing company
- Supportive and friendly team environment
- Convenient Townsville office location

What We're Looking For

- Excellent communication and interpersonal skills
- Strong attention to detail and organisational skills
- Ability to multitask and work independently
- Experience in admin or customer service (building industry experience a bonus, but not essential)
- Tech-savvy with confidence using Computers and software applications such as Microsoft Office

For more about us, visit:

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📌 Client Relations / Administration Officer (Townsville)
🏢 Rapid Building Approvals
📍 Townsville