Airfirst Air Conditioning & Electrical Pty Ltd – Cairns QLD

We are seekinga Service Coordinator to fill a full time position in our Cairns office. This role is pivotal to our goal of providing exceptional customer service to our valued customer base and requires a high level of organisation and the ability to multi-task.

Responsibilities:

- Customer liaison - fielding customer enquiries, logging and following up workorders and scheduling site attendances.
- Scheduling of field service staff
- Maintaining accurate data records within our field software.
- Managing and scheduling site specific staff inductions and permits.
- Compiling reports and associated information for weekly meetings.
- Providing administrative support to divisional managers when required.




- Carrying out duties with conduct and communication that contributes to a high standard of customer service and enhances the company's reputation.
- Carry out all duties in accordance with our Integrated Management System.

What we offer:

- Safety orientated company that cares about your wellbeing
- Immediate start

Attributes we are seeking:

- Well spoken
- Focused on providing exceptional customer service
- High attention to detail and the ability to maintain detailed database records
- Highly organised
- The ability to be adaptable and level headed in reactive situations
- The ability to work autonomously
- The ability to take direction
- Previous experience in the air conditioning and/or electrical industry is highly regarded.

To learn more about what we do please visit .

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📌 Service Coordinator (Cairns Regional)
🏢 Airfirst Air Conditioning & Electrical
📍 Cairns Regional