Universal Store - Westfield Kotara, Shop 2155 Westfield Kotara, Kotara, New South Wales, Australia

Posted Thursday 27 August 2026 at 2:00 pm

The Opportunity

Universal Store isseekinga passionate, creative, and driven retail leader to step into the StoreManager role. This opportunity suits someone who thrives on leading from the front, building robust store culture, and creating standout customer experiences. Ifyou’repassionate about youth fashion, developing high‑performing teams, and delivering excellence in a fast‑paced retail environment,we’dlove to hear from you.

The successful candidate will work a Tuesday–Saturday roster, including late‑night trade.

We have positions available at:

- Universal Store Kotara
- Universal Store Green Hills
- Universal Store Tuggerah

Responsibilities

- Lead day‑to‑day store operations with a strong and visible floor presence
- Inspire, coach, and develop a large, diverse team to build future leaders
- Deliver outstanding customer experiences in line with Universal Store service standards
- Drive sales performance and store profitability through strong cost and productivity management
- Manage rostering, budgets, and scheduling to achieve business and payroll targets
- Maintain visual merchandising, presentation standards, and overall store efficiency
- Recruit, train,



and support team members through clear, honest, and constructive feedback
- Uphold and role‑model Universal Store’s values, culture, and brand expectations

Skills and Experience

- Strong retail background with hands‑on experience across both shop floor and stockroom
- Proven experience as a Store Manager, leading medium to large teams
- A warm, energetic communicator who leads with positivity and purpose
- Ability to adapt and thrive in a fast‑paced, ever‑changing environment
- High attention to detail with a solid understanding of retail profitability
- Proven success in achieving and exceeding sales targets
- Confident in delivering feedback and communicating effectively at all levels

What We Offer

- A business that genuinely invests in your growth and career pathway
- Comprehensive technical and leadership development
- A strong and supportive team culture
- Generous staff discounts andfavourablerosters
- A workplace where your ideas, creativity, and input are valued

Our Values

- Care for Everyone
- Here to Help
- Make It Work
- Better Than Good
- Contribute

Universal Store - Westfield Kotara, Shop 2155 Westfield Kotara, Kotara, New South Wales, Australia

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