Job Description

We seek a friendly, organised, enthusiastic, and highly motivated receptionist for an immediate start.

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- Eager to learn and grow – onsite training will be provided
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- A great team player
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- Exceptional communication skills
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- Excellent time management skills
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- A drive to achieve the best outcome in all situations
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- Following protocols and policies
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- Previous customer/patient experience
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- An empathetic and kind individual
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- Unprecedented discretion and understanding of confidentiality
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- Reliable, punctual and possess an excellent work ethic
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- Great attention to detail, team mentality and a positive attitude
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- Australian Citizen or permanent resident
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- Driver's license
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- Previous experience in a medical or allied health reception role is not required.
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- Training to use our systems will be provided on the job
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- Confidence in working on Apple Mac, MS Office and emailing skills
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- Excellent telephone, writing and interpersonal skills.
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A full role description will be provided.

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You must be able to work flexible schedule per our clinic opening hours.

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Monday – Friday, 08:30 am to 4:30 pm

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Salaries will be guided by the Health Professionals and support services Award

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Your role:

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- Manage the day-to-day running of the reception area
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- Answer telephone and online inquiries in a timely and informed manner
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- Manage patient appointment schedules
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- Sorting incoming/outgoing correspondence, scanning, and filing in the computer system
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- Process patient payments, invoices, and receipts. Manage referrals, including checking patient's eligibility
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- General office duties
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Willingness to learn Apple Mac systems with on-the-job training provided.

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Casual position to start with possible permanent or part time position if you are a good fit to our office.

📌 Medical Receptionist (Cairns Regional)
🏢 FNQ Surgical
📍 Cairns Regional