Job Description

Join a stable and growing logistics business in a newly created role supporting blue-chip client accounts.

n

We are seeking a proactive and adaptable Customer Service & Administration Coordinator to join an established, close-knit team in Glendenning. This varied position combines customer service, order coordination, administration and data entry, with responsibility for ensuring customer enquiries and delivery issues are managed through to resolution.

n

About the Role

n

Your responsibilities will include:

n

n
- Responding to customer enquiries by phone and email
n
- Investigating order, delivery and inventory-related queries
n
- Liaising with transport providers to resolve delivery issues
n
- Using internal systems to investigate orders and provide accurate customer updates
n
- Proactively following enquiries and issues through to resolutionCompleting general administration and accurate data entry
n
- Updating customer inventory information within SAP
n
- Maintaining accurate records in the OrderPoint CRM and order-management system
n
- Supporting the broader team with daily administrative requirements
n
- Building trusted relationships with key client accounts
n

n

Location: Glendenning
n Work Pattern: Full time – Monday – Friday

n

About You

n

We are looking for someone with the right attitude, communication style and team-focused approach.

n

You will ideally bring:

n





n
- Previous customer service and/or administration experience
n
- Strong communication and interpersonal skills
n
- Excellent attention to detail and data-entry accuracy
n
- The ability to manage competing priorities and varied responsibilities
n
- A genuine interest in developing a long-term career with the business
n

n

Experience within logistics or transport will be beneficial but is not essential.

n

The Opportunity

n

This is an excellent opportunity to join a growing business and become a valued member of a stable, experienced team.

n

If you are looking for a wide-ranging customer service and administration role where you can build strong client relationships, expand your skills and grow with the organisation, we would love to hear from you.

n

At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.

n

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at***********@hoban.com.auor visit www.hoban.com.au/adjustmentsfor additional contact details.

📌 Customer Service Coordinator (New South Wales)
🏢 Hoban
📍 New South Wales