Join a stable and growing logistics business in a newly created role supporting blue-chip client accounts.

We are seeking a proactive and adaptable Customer Service & Administration Coordinator to join an established, close-knit team in Glendenning . This varied position combines customer service, order coordination, administration and data entry, with responsibility for ensuring customer enquiries and delivery issues are managed through to resolution.

About the Role

Your responsibilities will include:

- Responding to customer enquiries by phone and email
- Investigating order, delivery and inventory-related queries
- Liaising with transport providers to resolve delivery issues
- Using internal systems to investigate orders and provide accurate customer updates
- Proactively following enquiries and issues through to resolutionCompleting general administration and accurate data entry
- Updating customer inventory information within SAP
- Maintaining accurate records in the OrderPoint CRM and order-management system
- Supporting the broader team with daily administrative requirements
- Building trusted relationships with key client accounts

Location: Glendenning
Work Pattern: Full time – Monday – Friday

About You

We are looking for someone with the right attitude, communication style and team-focused approach.

You will ideally bring:





- Previous customer service and/or administration experience
- Strong communication and interpersonal skills
- Excellent attention to detail and data-entry accuracy
- The ability to manage competing priorities and varied responsibilities
- A genuine interest in developing a long-term career with the business

Experience within logistics or transport will be beneficial but is not essential.

The Opportunity

This is an excellent opportunity to join a growing business and become a valued member of a reliable, experienced team.

If you are looking for a varied customer service and administration role where you can build strong client relationships, expand your skills and grow with the organisation, we would love to hear from you.

At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at***********@hoban.com.auor visit additional contact details.

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📌 Customer Service Coordinator (City of Blacktown)
🏢 Hoban
📍 City of Blacktown