Glendenning, NSW | Permanent Full-Time | $70,000–$80,000 + Super
Join a growing logistics business in a newly created role! We are seeking a Customer Service & Administration professional to join a growing logistics business in Glendenning. This is a varied role supporting an established team and working with a portfolio of blue-chip clients. You'll manage customer enquiries, order and delivery queries, administration and data entry, while liaising with transport providers to ensure issues are followed through to resolution.
This is not a traditional call‑centre role — we're looking for someone proactive, adaptable and comfortable wearing multiple hats.
Why You'll Love This Role
- $70K–$80K + super, depending on experience
- Permanent, full-time chance
- Newly created position due to business growth and new client accounts
- Work with established blue-chip clients
- Varied role with plenty of opportunity to learn and develop
- Supportive, close-knit team
- Join a business where the average employee tenure is around nine years
- Long-term opportunity with a stable and growing organisation
About the Role
You’ll be responsible for:
- Responding to customer enquiries via phone and email
- Investigating order, delivery and inventory queries
- Liaising with transport providers to resolve delivery issues
- Using internal systems to investigate orders and provide customer updates
- Completing general administration and data entry
- Updating customer inventory information in SAP
- Maintaining accurate records in the OrderPoint CRM/order management system
- Supporting the existing team with day-to-day administration
- Proactively communicating with customers and following issues through to resolution
- Building strong relationships with key client accounts
About You
We're looking for someone who brings the right attitude, communication style and team fit.
- Previous customer service and/or administration experience
- Strong communication and interpersonal skills
#J-18808-Ljbffr
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