Qantas Group is seeking an experienced Senior Manager, Customer Insights & Research. You will shape how the Group understands customers and translate insights into strategic actions across Qantas, Jetstar, and Qantas Loyalty.
The role combines measurement, research, analytics and storytelling to inform senior leadership decisions. You'll drive advanced methodologies, partner with agencies, and explore new approaches to deliver fast, granular, and commercially practical customer intelligence across
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📌 Head of Customer Insights & Research (City of Sydney)
🏢 Qantas Group
📍 City of Sydney
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