Job Description

The Brisbane Speech and Hearing Clinic – Herston QLD

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The Brisbane Speech and Hearing Clinic specialises in speech pathology and audiology services. We are located near Royal Brisbane & Women's Hospital.

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About the role

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We are seeking a full-time Bookkeeper / Receptionist. This unique dual-role position combines administrative and financial responsibilities, making it ideal for someone with diverse skills and the ability to manage multiple priorities.

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Key responsibilities

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- Preparing varied and diverse invoices in a timely manner
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- Reconciling bank statements and maintaining financial records in accordance with clinic procedures
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- Maintaining and updating patient records and administrative files with attention to detail and confidentiality
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- Managing clinic correspondence and general administrative duties
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- Accurately processing accounts payable and accounts receivable transactions
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- Processing patient payments and managing EFTPOS and HICAPS systems
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- Supporting the clinic team by coordinating schedules and providing administrative support where needed
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- Ensuring compliance with relevant healthcare regulations and clinic policies
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- Greeting patients, answering telephone enquiries and scheduling appointments in a professional and welcoming manner
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- Managing reception activities and maintaining patient confidentiality
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What we're looking for

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- Proven experience in a bookkeeping role, with proficiency in an accounting software package
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- Demonstrated experience as a receptionist or in a customer-facing administrative role
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- Strong organisational and time management skills with the ability to manage multiple tasks simultaneously
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- Excellent communication skills, both verbal and written, with a professional and courteous manner
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- Proficiency in Microsoft Word and Excel
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- Sound numeracy skills and accuracy in financial record-keeping
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- Understanding of confidentiality requirements and ability to handle sensitive patient information with discretion
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- A genuine commitment to providing quality customer service and supporting a healthcare environment
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- Reliability and the ability to work independently as well as part of a team
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- Certificate III or higher in Business Administration, Accounting or related field (or equivalent experience) is desirable
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What we offer

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We are committed to creating a supportive and inclusive workplace where our staff can thrive. We offer a full-time permanent position and you will be employed under the Health Professionals and Support Services Award (MA000027). You will benefit from working in a collaborative healthcare team where your contributions are valued and recognised. We provide a professional work environment with modern facilities in a convenient Herston location. Our clinic promotes a positive work culture that prioritises work-life balance and employee wellbeing.

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- staff discounts on clinic services
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- access to career development opportunities relevant to your role
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📌 Bookkeeper / Receptionist - Full-time (Queensland)
🏢 The Brisbane Speech and Hearing Clinic
📍 Queensland