Job Description

Key responsibilities

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Build genuine, lasting relationships with existing and prospective clients

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Proactively develop recent clientele through networking, outreach and cold calling

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Secure private styling and appointments with new and existing clients

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Maintain regular contact with key clients, sharing new collections, arrivals and relevant pieces

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Understand each client's wardrobe, lifestyle and preferences to provide considered styling advice

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Meet and exceed individual and store sales targets and KPIs

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Confidently cross-sell and upsell

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Maintain accurate and detailed client information within our CRM

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Follow up with clients beyond the initial sale to encourage loyalty and repeat business

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Assist with stock management, inventory, deliveries and product replenishment

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About you

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Minimum 4 years' experience in retail,



luxury sales or a highly client-focused sales environment

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Luxury fashion experience and an established understanding of clienteling

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A natural relationship builder who genuinely enjoys connecting with people

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Exceptional customer service and styling/advisory skills

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Highly confident in proactive outreach, prospecting and converting new clients

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Strong sales ability with a proven drive to achieve targets

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Excellent CRM, follow-up and organisational skills

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Polished, professional, positive and proactive

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Strong understanding and appreciation of quality, craftsmanship and luxury product

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Fluent English; additional languages are an advantage

📌 Luxury Client & Sales Consultant (New South Wales)
🏢 seek.com.au
📍 New South Wales