Solution Architect - CMDB / ServiceNow ITOM

Solution Architect - ServiceNow CMDB /ITOM

12 Month Contract | Mascot, Sydney (2 days/week onsite) | Interstate candidates welcome | c.$1,200/day

Our client is undertaking a major ServiceNow ITOM and CMDB Uplift Program and is seeking an experienced Solution Architect to provide architecture leadership across the initiative. This is a high-impact role establishing the foundational architecture required to deliver a secure, scalable, and governance-led CMDB capability that underpins strategic technology outcomes across the Group.

Key Responsibilities

- Define and govern CMDB data structures, service hierarchies, and asset models
- Establish standards for asset tiering, lifecycle management, and Minimum Viable Service (MVS)
- Develop architecture patterns and guardrails to support CMDB growth and adoption
- Provide solution design oversight as Discovery expands across the environment
- Govern the onboarding of additional data sources into a CSDM-aligned CMDB
- Support integration of cyber security scanning platforms and other strategic technology data sources
- Work closely with platform, infrastructure, cyber, and service management teams to ensure alignment and consistency

About You





- Proven Solution Architecture experience delivering ServiceNow ITOM and CMDB initiatives
- Solid understanding of ServiceNow Discovery, CMDB, and CSDM frameworks
- Experience designing secure enterprise architectures in complex, regulated environments
- Knowledge of network architecture, segmentation, security controls, and credential management
- Experience integrating infrastructure, cyber, and operational data sources into enterprise platforms
- Strong architecture governance and stakeholder management skills
- Experience establishing enterprise data models, standards, and operating processes
- Ability to operate across business and technology stakeholders and influence strategic outcomes

The Details

- Contract length: 12 months
- Location: Mascot, Sydney - 2 days per week in office (right candidate can work remotely; interstate applicants encouraged to apply)
- Rate: c.$1,200/day

This is a fantastic opportunity to shape enterprise CMDB architecture for a large-scale, strategically important program. If you have deep ServiceNow ITOM/CMDB architecture experience and thrive in complex, governance-focused environments, we'd love to hear from you.

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📌 Solution Architect - CMDB / ServiceNow ITOM (City of Sydney)
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📍 City of Sydney