Director, AI-Enabled Workforce Strategy (Australia)

Director, AI-Enabled Workforce Strategy (Australia)

31 Aug
|
Singtel Group
|
Australia

31 Aug

Singtel Group

Australia

Optus, a leading Australian telecommunications company, seeks an Associate Director, Workforce Optimisation to drive the AI-enabled transformation of our contact centre workforce. You will lead workforce strategy, resource planning and optimisation to balance customer experience with operational performance.

Partner with Operations, Technology, Finance, HR and Go-To-Market to influence senior stakeholders, guide change, and build a future-ready workforce.

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📌 Director, AI-Enabled Workforce Strategy (Australia)
🏢 Singtel Group
📍 Australia

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