Indigeco is recruiting a Change and Communications Manager for our NSW Government client within a technology and operations workplace. This is a 12 month contract with potential to extend, supporting the successful delivery and adoption of technology, data and workforce operations initiatives.

The role will be split across a data uplift program and a ways of working implementation within the technology function. This is a hands‑on role suited to someone who can develop practical change plans, create clear communications, engage stakeholders and help bring people through organisational and technology change.

ABOUT THE COMPANY

Our client is a NSW Government insurance and care organisation delivering important services across the state. You will be working within a complex, people‑focused environment where clear communication, stakeholder engagement and thoughtful change management are essential to supporting employees through transformation.

YOUR RESPONSIBILITIES

- Develop and implement integrated change management and communication strategies for technology, data and workforce operations initiatives
- Lead stakeholder assessment, engagement and communication planning to ensure impacted audiences are informed, prepared and supported
- Design and deliver end‑to‑end communication plans, including leadership communications, presentations, newsletters, intranet content, FAQs, video scripts and change collateral
- Develop practical change management plans, including stakeholder analysis, impact assessments, readiness assessments, training needs and resistance management strategies
- Partner with senior leaders, project teams and business stakeholders to identify change impacts and develop interventions that support adoption




- Support organisational change, operating model uplift and agile ways of working within a technology environment
- Monitor and report on communication effectiveness, stakeholder engagement, sentiment and change adoption metrics

YOUR REQUIREMENTS

- 5+ years’ experience managing change within complex organisational, technology or transformation environments
- Change management certification and strong knowledge of change management principles, methodologies and tools
- Strong experience developing change plans, impact assessments, stakeholder plans, readiness activities, and communication materials
- Highly developed stakeholder engagement skills, with the ability to build relationships, influence and partner with senior leaders and teams
- Excellent written communication, presentation and facilitation skills, with the ability to guide leaders on the right language and messaging for sensitive change
- Familiarity with project management approaches, tools and phases of the project lifecycle
- Experience with organisational change, agile ways of working, operating model uplift, technology change, data uplift or government environments will be highly regarded

YOUR PERKS

- Daily payrate up to $850 per day + super
- 12 month contract with potential to extend
- Hybrid working arrangement, typically 3 days in office and 2 days from home
- Sydney CBD office location, with Parramatta also available depending on team needs
- Opportunity to support a major technology, data and ways of working transformation
- Work with senior leaders, project teams, business owners and change specialists
- Contribute to practical, people‑centred change within a meaningful NSW Government environment

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📌 Change and Communications Manager (City of Sydney)
🏢 Indigeco
📍 City of Sydney