Job Description

We are looking for an experienced SAP BASIS Administrator to support and maintain SAP environments, with a robust focus on system stability, critical incident management, troubleshooting and operational excellence.

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Key Responsibilities:

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- Deliver high-quality and stable operations of SAP BASIS systems.
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- Troubleshoot and resolve critical incidents, outages and complex technical issues.
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- Lead and coordinate Incident and Problem Management, including identifying trends and driving resolution.
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- Identify opportunities to streamline processes and improve outage resolution times.
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- Work closely with ECS, Product Support and other technical teams to deliver projects and operational improvements.
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- Create and share KBAs, technical documentation and knowledge roll-outs.
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- Support strategic initiatives and continuously improve operational processes.
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- Own and coordinate operational tasks, escalations and process improvements.
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- Work effectively in a fast-paced and customer-focused environment.
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Required Skills & Experience:

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- Strong hands-on experience in SAP BASIS, including ABAP, Java and Non-NetWeaver applications.
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- Proven experience handling critical incidents, outages and complex troubleshooting under pressure.
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- Strong ownership and leadership skills across operational tasks and escalations.
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- Ability to quickly learn technologies such as SAP Power Designer and SAP Cloud Connector.
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- Experience with Linux and Windows operating systems in a hosting environment.
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- Knowledge of cloud/ hyperscaler platforms such as AWS, Azure or GCP.
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- Strong communication, collaboration and customer-focused approach.
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#SAPBasis #SAP #IncidentManagement #Cloud #ITOperations

📌 SAP Basis Administrator (New South Wales)
🏢 Umbrella Club
📍 New South Wales