Job Description
About the Role
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This is a rare chance to shape a hotel's food & beverage identity from the ground up. As F&B; Operations Manager Flagstaff Gardens, you'll be at the centre of one of EVT's most exciting Melbourne refurbishments, a full transformation of our restaurant into a modern Australian bistro.
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You won't just be running a venue, you'll be building one. You'll help bring the new bistro concept to life, grow our C&E; offering and create an exciting bar experience that keeps bring guests back. In this role you'll drive a calendar of activations, local supplier nights and promotions that put this hotel on Melbourne's food and drink map. It's a hands-on role, you'll be on the floor, leading the team, solving problems in real time and setting the standard for service as the doors reopen on a completely reimagined space.
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If you love the energy of a launch, the challenge of a refurb and the buzz of building something new in the heart of the CBD, this is your moment.
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Key Responsibilities
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- Drive revenue growth across the restaurant and bar by focusing on spend per cover, service excellence and profitability.
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- Manage inventory, stock control, and expenditure across the F&B; outlets.
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- Lead roster planning and labour cost management aligned with budget forecasts.
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- Build a high-performance team culture focused on engagement, development, and retention.
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- Ensuring continued adherence with all WHS procedures, hygienic food handling and RSA practices.
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- Collaborate with the GM on cocktails lists, specials, activations and promotions.
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- Respond to guest feedback and implement service improvements to enhance experience.
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- Forecast demand, plan marketing initiatives, and evaluate event feasibility to maximise revenue.
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- Generating feasibility models for adhoc events or promotions analysing the potential profit and loss. E.g. Mothers' Day,
Melbourne Cup, Christmas Day luncheons.
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What You'll Bring
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- 1-2 years of previous experience in a senior F&B; role ideally having worked in hotels or restaurants, including running events.
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- A strong beverage background with a solid knowledge on cocktail mixology and wines.
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- The ability to write cocktail lists, a creative flair to design specials and signature drinks.
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- Strategic in creating new ideas to drive revenue and guest spend.
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- Strong people leadership skills, with the ability to coach, motivate and get the best from a floor team
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- Confidence working through change, comfortable balancing day to day service with an evolving refurbishment environment
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- Excellent communication skills and a natural relationship builder, with guests, suppliers and your team alike.
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- Ability to lead from the front, drive an excellent team culture and develop staff.
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- Strong financial acumen (e.g. P&L; analysis, forecasting).
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- A passion for hospitality, people focused and innovative thinking.
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How You Work
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- Owner's mindset — acts on data/feedback; ships improvements.
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- Hands-on and non-hierarchical — leads from the front.
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- Growth mindset — learns, shares, and levels up others.
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Perks from Day One
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As part of EVT, you unlock Elevate Perks from your first day. Parity for all levels - no ivory towers.
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- 50% off dining and stays across EVT hotels – QT, Rydges, Atura, LyLo and more.
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- $2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar.
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- Seasonal perks at Thredbo.
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- Rapid growth opportunities across our hotel & entertainment network.
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- Paid parental leave; community & volunteering opportunities.
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Police Check Acknowledgement
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Please note that the successful candidate for this position will be required to undergo and satisfactorily pass a criminal record check as part of the recruitment process.
📌 Food & Beverage Operations Manager - Flagstaff Gardens Hotel (Victoria)
🏢 EVT
📍 Victoria