Director of Customer Experience - SaaS, Stock & Hybrid (Melbourne)

Director of Customer Experience - SaaS, Stock & Hybrid (Melbourne)

31 Aug
|
Alayacare
|
Melbourne

31 Aug

Alayacare

Melbourne

AlayaCare is seeking a Director of Customer Experience to lead our ANZ Support teams and shape the future operating model for a growing global SaaS business. This role blends strategic leadership with hands-on escalation ownership and transformation initiatives.

You'll oversee four streams, drive engagement and retention, and partner with Product, Engineering and Customer Success to deliver sustainable outcomes. Hybrid work, stock options, and a bold care-tech mission await.

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📌 Director of Customer Experience - SaaS, Stock & Hybrid (Melbourne)
🏢 Alayacare
📍 Melbourne

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