Heli Material Handling – Wetherill Park NSW

We are looking for a strategic, results-driven, and down-to-earth National Key Account Manager to lead our engagement with major accounts across Australia in the material handling equipment (forklift) sector. You will be responsible for growing and protecting our key customer portfolio – including large rental companies, logistics operators, manufacturers, and warehouse chains – by building deep, long-term relationships and delivering tailored equipment and service solutions.

Key responsibilities

Develop and execute annual account plans for key clients, setting sales targets and growth strategies

Build strong relationships with C-level and operational leaders via regular reviews and site visits

Identify and prospect new large customers through networking, trade shows, and research

Tailor forklift solutions (electric, IC, warehouse, rental, maintenance) to client needs

Own monthly/quarterly/annual revenue, profit, and new business targets

Lead negotiations, finalise contracts, and manage the order-to-cash process

Act as main contact for key accounts, coordinating with service, technical, and logistics teams to resolve issues quickly





Maintain service logs for each account, track open cases, and proactively update customers to exceed service expectations

Monitor competition, trends, and client feedback to help refine product and pricing

Represent the company at exhibitions, events, and industry groups to boost brand visibility

About you

5 years of key account sales/management experience within the material handling equipment (forklift) industry

Proven track record of managing large, complex accounts and delivering consistent revenue growth

Established network among major rental companies, logistics providers, or industrial manufacturers

Self-motivated, resilient, and calm under pressure

Excellent communicator and negotiator

Strong time management; willing to travel nationwide

Permanent full time contract

Competitive remuneration package: Base Salary + Superannuation + Commission

Fully maintained company mobile phone + laptop + uniform

Opportunity to work with a growing, locally focused team that values innovation and customer-centricity

Professional development and industry event participation

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📌 National Key Account Manager (City of Sydney)
🏢 Heli Material Handling
📍 City of Sydney