Job Description

As a Medical Receptionist, you will play a vital role in providing exceptional customer service and administrative support to patients and the wider medical team.

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Key responsibilities

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- Working approx 2-3 days per week, but from time to time will be more to cover staff leave when required
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- Greeting and welcoming patients with a friendly and qualified manner
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- Answering calls, responding to inquiries and scheduling appointments
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- Handling patient inquiries and providing information about consultations and procedures
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- Collecting and processing patient referrals and other documentation
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- Taking payments in person and over the phone. Reconciling as required
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- Maintaining accurate and up-to-date patient records
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- Providing general administrative support to the medical team as required
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About you

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- Previous experience as a Medical Receptionist or in a customer service-oriented role within the healthcare industry
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- Strong communication and interpersonal skills, with the ability to interact with patients, clinicians, and other staff members
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- Excellent organisational and multitasking abilities, with a keen eye for detail
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- Proficient in computer use
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- Flexible and adaptable, with the ability to work in a fast-paced environment
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- A genuine interest in the healthcare industry and a commitment to providing high-quality patient care
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- Flexible work arrangements to suit your lifestyle
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- Ongoing training and professional development opportunities
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- Competitive remuneration along with a collaborative, fun and friendly team culture
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- The chance to make a meaningful contribution to the health and wellbeing of our community
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About us

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GastrocareGC is a leading healthcare provider in Tugun, Queensland.

📌 Casual Medical Receptionist (City of Gold Coast)
🏢 GastrocareGC
📍 City of Gold Coast