Senior Service Request Analyst - ITIL & Catalogue Lead (Canberra)

Senior Service Request Analyst - ITIL & Catalogue Lead (Canberra)

31 Aug
|
Accenture Australia
|
Canberra

31 Aug

Accenture Australia

Canberra

Accenture Australia is seeking a Service Request Analyst to champion our Service Request and Catalogue practices in Canberra. You will align with ITIL standards, audit requests for accuracy, and lead CSI initiatives to streamline the catalogue.

You will collaborate with service owners and technical teams, develop explicit demand models, and create dashboards to monitor trends and performance. Robust communication to non-technical stakeholders is essential.

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📌 Senior Service Request Analyst - ITIL & Catalogue Lead (Canberra)
🏢 Accenture Australia
📍 Canberra

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