Optus, a leading Australian telecommunications provider, seeks a QA Manager for Collections & Recoveries to lead quality assurance across complex regulatory and customer-facing processes. You will define risk frameworks and drive improvements with internal teams and external partners.
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You will interpret regulations, build monitoring programs, and deliver dashboards to senior leadership, ensuring robust compliance and excellent customer outcomes in a large enterprise.
📌 Collections & Recoveries QA Manager - Hybrid & Compliance (Victoria)
🏢 Singtel Group
📍 Victoria
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