Job Description

Credit Risk Analyst

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6-Month Fixed Term Contract | Parramatta, NSW

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About Heidelberg Materials Australia

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Heidelberg Materials Australia is a leading supplier of construction materials, with a proud history of supporting the nation's infrastructure. With operations across Australia, we are committed to safety, sustainability and investing in our people.

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Our people are at the heart of what we do, and we foster a collaborative culture where everyone plays a role in delivering strong outcomes for our customers and communities.

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The Role

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We are seeking a proactive and commercially minded Credit Risk Analyst to join our team on a 6-month fixed term contract based at our Parramatta office.

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Working closely with our Finance and Sales teams, you'll support the management of customer accounts, commercial trade credit assessments and collections activities across a diverse B2B customer portfolio.

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This is a hands‐on role that combines credit analysis, stakeholder engagement and customer relationship management.

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The role is primarily focused on commercial credit risk activities, with dedicated time each week supporting collections for an assigned customer portfolio.

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Key Responsibilities

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Credit & Commercial Risk Support

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- Assess new and existing commercial trade credit applications, including reviewing financial statements, credit bureau reports, trade references and payment performance.
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- Monitor customer credit limits, account performance and payment trends.
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- Balance commercial opportunities with appropriate credit risk controls while supporting sales growth.
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- Identify emerging risks and escape issues where required.
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- Maintain accurate customer records and credit documentation.
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- Assist with reporting and risk monitoring activities.
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- Work closely with Sales and internal stakeholders to achieve positive commercial outcomes.
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Customer Account & Collections Support

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- Manage collections and payment follow-up across an assigned customer portfolio.
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- Negotiate payment outcomes and maintain strong customer relationships.
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- Monitor and report on payment deterioration or adverse trends.
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- Manage customer disputes and credit claims through to resolution.
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- Manage customer orders in line with approved credit limits.
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- Maintain accurate records of customer interactions and follow‐up activities.
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- Collaborate with Sales and internal stakeholders to resolve issues impacting payment outcomes.
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About You

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You are a customer‐focused and commercially minded professional who enjoys problem solving, relationship building and achieving positive business outcomes.

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Experience & Skills

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- Previous experience in Commercial Credit, Trade Credit,



Accounts Receivable or Collections within a B2B environment is essential.
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- Experience assessing customer credit applications and ongoing account performance.
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- Robust communication and negotiation skills.
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- Ability to analyse information and identify potential risks.
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- Excellent attention to detail and organisational skills.
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- Ability to manage multiple priorities and meet deadlines.
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- Intermediate Microsoft Office skills, particularly Excel.
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- Experience in industries such as construction materials, manufacturing, industrial, building products, wholesale or distribution will be highly regarded.
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Attributes

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- Commercially minded with a customer‐focused approach.
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- Strong relationship‐building and stakeholder management skills.
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- Proactive, organised and resilient.
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- Collaborative team player with a solutions‐focused mindset.
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What We Offer

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- Supportive and inclusive team environment.
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- Exposure to both commercial credit and collections functions.
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- Learning and development opportunities to build your career.
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- Access to our Material Benefits program, including discounts, wellbeing initiatives and family support.
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- A workplace that prioritises safety, respect and diversity.
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Heidelberg Materials Australia is an equal opportunity employer. We welcome applications from people of all backgrounds and experiences. Applicants must have full Australian working rights.

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We'll Make It Happen.

📌 Credit Risk Analyst | 6 month contract (Parramatta)
🏢 Heidelberg Materials
📍 Parramatta