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- Project manage the DA process while working closely with town planners and draftspeople
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- Complete onsite visits alongside the builder
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- Prepare and submit planning grant applications
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- Follow up with clients and maintain regular communication
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- Consult with homeowners regarding architectural plans and any requested changes
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- Organise and assist homeowners in completing all required paperwork
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- Review application materials thoroughly prior to submission
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- Prepare house raise grant applications
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- Submit required documentation, such as Home Building Compensation Fund (HBCF) insurance, completed contracts, and supporting materials
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Day-to-Day Business & Operations
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Assist with ordering materials and following up administrative tasks for active projects (e.g., securing Occupation Certificates).
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Utilise project management tools: Track inquiries and projects in Monday.com.
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Customer Service & Process Improvement
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Build rapport with homeowners, handle phone inquiries, and follow up with prospective clients.
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Build robust client relationships and manage expectations throughout the project lifecycle.
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Implement operational processes to improve team efficiency and workflow.
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About you
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- Experience in project management, project coordination, or administrative management
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- Strong organisational skills with the ability to manage multiple priorities independently
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- Proficiency or happy to learn project management tools like Monday.com
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- Exceptional written and verbal communication skills
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- Ability to build rapport with clients
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- Ability to work independently and lead administrative tasks
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- Experience in construction, building, or town planning is a plus, but not essential. We care most about your ability to build rapport with clients, organisational skills, attention to detail, manage priorities and ability to lead administrative tasks.
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About us
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Northern Rivers House Raising is a growing house raising company based in Lismore. Led by Rama, an experienced builder, and Adil, an experienced house raiser, we provide a comprehensive, start-to-finish house raising service—managing everything from initial Development Application (DA) plans to final project completion. We are a dedicated team that is passionate about increasing the flood resilience and safety of our local community.