Job Description

Sharp & Carter are proud to partner with a well-established, Australian-owned business experiencing significant growth across multiple divisions. With a strong presence across the Eastern Seaboard, they specialise in providing essential services to a diverse customer base. This division manages a fleet that supplies services directly to customer sites, while ensuring a reliable and efficient service. With a broad client base, they continue to strengthen their market presence.

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As the National Credit Manager, you will oversee a team of four credit professionals. Reporting to the Financial Controller, you will play a critical role in managing credit risk, ensuring timely collections, and maintaining strong customer relationships. This role requires a hands-on approach and a strategic mindset to balance risk with business growth opportunities.

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Key Responsibilities

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- Lead, train, and motivate the credit control team (four direct reports);
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- Assess the creditworthiness of customers, conducting thorough financial evaluations;
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- Determine and manage customer credit limits to balance risk and sales opportunities;
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- Oversee collections processes, including follow-ups on overdue accounts and negotiation of payment plans;
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- Manage direct debit arrangements and monthly charge processes;
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- Liaise with credit insurers and brokers to manage risk and reporting requirements;
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- Monitor and analyse key credit metrics to improve processes and reduce overdue balances;
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- Ensure compliance with relevant regulations and industry best practices;
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- Negotiate payment terms and credit agreements with customers.
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Skills & Experience

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- Proven experience leading a credit control team in a fast-paced environment;
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- Robust understanding of credit risk assessment and collections management;
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- Experience with high-volume, low-margin B2B transactions is highly desirable;
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- Excellent negotiation and relationship management skills;
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- Proficiency in financial analysis and credit reporting;
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- Strong leadership and team management abilities.
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📌 National Credit Manager (Queensland)
🏢 Sharp & Carter
📍 Queensland