Job Description

Woolgoolga and District Retirement Village (WDRV) is a trusted not-for-profit aged care provider with a proud reputation for providing high-quality, person-centred care and services in a welcoming community environment.

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We are currently seeking a reliable and experienced Business Support Officer to join our team on a part-time or full-time basis.

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Reporting to the Business Manager, this role provides day-to-day support across accounting, payroll and general business administration. It would suit someone who enjoys working with numbers, is highly organised, detail-focused and is looking for a varied role within a supportive community organisation.

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About the Role

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As Business Support Officer, you will work closely with the Business Manager to maintain accurate financial records and assist with the day-to-day financial and administrative requirements of WDRV.

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The role is hands-on and practical, with responsibilities across accounts payable and receivable, payroll assistance, financial records, reporting and general administration.

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You will also provide support with audits, compliance requirements and other business tasks as required.

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Key Responsibilities

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- Maintain accurate financial records, including accounts payable and accounts receivable.
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- Assist with fortnightly payroll, including processing, superannuation and ensuring compliance with employee conditions and the WDRV Enterprise Agreement.
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- Assist with financial reporting, bond registers, resident financial records and agreements.
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- Assist with audits, accreditation requirements and maintaining financial and business records.
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- Provide general business and administrative support, including contractor and supplier documentation, responding to enquiries.
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- Contribute to continuous improvement of financial and administrative processes while maintaining confidentiality and a high standard of customer service.
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Qualifications

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- Qualification in Accounting, Finance or a related field.
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- Previous experience in accounting, finance or business administration.
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- Strong attention to detail and accuracy.
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- Good knowledge of accounts payable and accounts receivable.
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- Good computer skills, particularly MYOB, Microsoft Excel and Microsoft Office.
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- Valuable organisational and time-management skills.
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- Ability to work independently while also contributing positively to a team.
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- Good written and verbal communication skills.
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- Ability to manage competing tasks and meet deadlines.
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- Demonstrated commitment to providing a high level of customer service.
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- Understanding of confidentiality and professional conduct.
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- Knowledge of workplace health and safety and equal employment opportunity requirements.
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- Current and suitable police check or willingness to obtain one.
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- Experience with payroll, particularly shift work and penalty rates.
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- Knowledge of the Aged Care Act and residential aged care requirements.
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- Experience with trust accounting and audit processes.
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- Knowledge of quality and continuous improvement processes.
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Why Join WDRV?

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- Permanent part-time or full-time opportunity (4 - 5 days per week).
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- Work in a supportive, values-driven, not-for-profit organisation.
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- A varied role across accounting, payroll and administration.
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- Supportive working environment with a friendly and collaborative team.
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- Opportunity to develop your knowledge of aged care and not-for-profit business operations.
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- Salary and conditions in accordance with the WDRV Enterprise Agreement.
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- Enjoy the lifestyle benefits of working in the beautiful coastal community of Woolgoolga.
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If you are an experienced accounting or finance team member who is organised, reliable and enjoys a varied hands-on role, we'd love to hear from you.

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If you would like any further information about the position, please contact Sandra Thorpe, Business Manager on 02 6654 0***.

📌 Business Support Officer (Woolgoolga)
🏢 Woolgoolga and District Retirement Village
📍 Woolgoolga