Job Description

Family Wellbeing Service Support Worker (Fixed Term Position)

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Kambu Aboriginal and Torres Strait Islander Corporation for Health – Laidley QLD

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Kambu Aboriginal and Torres Strait Islander Corporation for Health has been serving the Ipswich and West Moreton region since 1976.

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With over 100 dedicated team members, we deliver primary health care, specialist and allied health services, early childhood education, and family support programs across our clinics and community centres.

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Everything we do is grounded in culture, connection, and community. When you join Kambu Health, you become part of an organisation that genuinely cares about its people, its purpose, and the long-term impact it makes.

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About the Role

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TheFamily Wellbeing Service Support Workerplays a vital role in supporting Aboriginal and Torres Strait Islander children and families engaged with the Family Wellbeing Service, including families involved with the Department of Child Safety.

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This position providespractical, cultural, emotional, and administrative supportto families and program practitioners. Working alongside experienced professionals, you will support service delivery, case management activities, family meetings, and supervised family time in a way that ischild-focused, trauma-informed, and culturally respectful.

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This is a hands-on, rewarding role for someone who is passionate about supporting families, strengthening connections, and contributing to positive outcomes for children.

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Support children, young people, and families through culturally safe, strengths-based practice

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Assist families to access services, attend appointments, and achieve their goals

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Support family time, case management activities, and service delivery

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Maintain quality client records and reporting

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Build strong relationships across community, government, and service networks

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Promote Kambu Health programs and connect families to the right supports

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Work collaboratively to deliver positive outcomes for Aboriginal and Torres Strait Islander families

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Uphold child safety, cultural safety, and professional practice standards

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What You'll Bring

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We're looking for someone who is passionate about supporting children, young people, and families, with the ability to build trusted relationships and make a positive impact in the community.

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Experience working with children, families, or communities in a health, wellbeing, or community services setting

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A strong understanding of, and respect for, Aboriginal and Torres Strait Islander cultures and communities

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Excellent communication, relationship-building, and organisational skills

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The ability to work independently while contributing to a collaborative team environment

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Strong professional boundaries, confidentiality, and attention to detail

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Sound computer skills, including Microsoft Office and client management systems

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Current Driver's Licence (mandatory)

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Valid Blue Card / Working with Children Check or willingness to obtain (mandatory)

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Current National Police Check or willingness to obtain (mandatory)

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Immunisation: Hepatitis B and COVID-19 vaccination (mandatory)

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Current First Aid and CPR Certificate or willingness to obtain (mandatory)

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What We Offer

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Four weeks annual leave plus additional gifted leave over the Christmas closure period for eligible employees

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Access to up to $15,900 per annum in tax-effective salary packaging benefits

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Meal and Accommodation Card options (FBT exempt)

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QLeave benefits and long service leave accrual opportunities

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Career development and career growth opportunities

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Employee Assistance Programme (EAP) for wellbeing support

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Supportive and culturally safe workplace environment

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Access to a Kambu Health vehicle for approved work-related travel

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Our Commitment

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We operate within a diverse community and strongly encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people of all ethnicities, ages, genders, LGBTQIA+ communities, veterans, and people with disabilities.

📌 Family Wellbeing Service Support Worker (Fixed Term Position) (Albany)
🏢 Kambu Aboriginal and Torres Strait Islander Corporation for Health
📍 Albany