Job Description

Organisation: Stepping Stone House

n

IT Systems & Data Administrator

n

Location: Rockdale, Sydney

n

Employment Type: Part-Time (2 days per week)

n

Classification: SCHADS Level 4.1

n

Organisation: Stepping Stone House

n

Help End Child and Youth Homelessness Through Technology

n

At Stepping Stone House, we believe every child and young person deserves a safe place to call home. Our vision is to end child and youth homelessness in Australia by delivering cutting-edge, evidence-based programs that create lasting change.

n

We're looking for an enthusiastic and capable IT Systems & Data Administrator to help manage and improve our technology environment, support staff, strengthen data quality, and contribute to innovative digital projects that directly support our mission.

n

This is an excellent opportunity for someone who enjoys a varied role spanning IT support, systems administration, reporting, data management, cybersecurity, and emerging technologies including AI and automation.

n

About the Role

n

Reporting to the IT Support Engineer, you'll provide practical, responsive support across the organisation's technology ecosystem while helping drive continuous improvement and digital transformation initiatives.

n

Key responsibilities include:

n

n
- Supporting and maintaining Microsoft 365, SharePoint, Teams, Salesforce and other business systems.
n
- Maintaining Power BI dashboards, datasets and reporting processes.
n
- Assisting with data quality, validation, cleansing and reporting projects.
n
- Providing IT support, troubleshooting and system administration across the organisation.
n
- Managing user accounts, licenses, devices and access permissions.
n
- Supporting cybersecurity, privacy, governance and compliance activities.
n
- Developing system documentation,



guides and procedures.
n
- Delivering staff training and promoting the effective use of technology, AI and automation tools.
n
- Supporting digital projects and technology improvements from planning through implementation.
n

n

About You

n

We're looking for someone who combines strong technical skills with excellent people skills and a genuine desire to make a difference.

n

You will ideally have:

n

Essential

n

n
- Qualifications in Information Technology, Business Systems, Data Analytics or a related field, or equivalent experience.
n
- Experience supporting Microsoft 365, SharePoint and Teams.
n
- Experience administering Power BI reporting environments.
n
- Experience with Salesforce administration and data quality activities.
n
- Knowledge of user access management, device administration and cybersecurity principles.
n
- Strong analytical, troubleshooting and problem-solving skills.
n
- Excellent communication skills and the ability to support non-technical users.
n
- A current Working With Children Check and Criminal Record Check (or willingness to obtain).
n

n

Desirable

n

n
- Experience in the not-for-profit or community services sector.
n
- Experience with Power Automate, Copilot, AI tools or workflow automation.
n
- Microsoft, Power BI, Salesforce or cybersecurity certifications.
n

n

Why Join Us?

n

n
- Work for a purpose-driven organisation making a real impact in the lives of vulnerable young people.
n
- Opportunity to contribute to major digital transformation and data projects.
n
- Flexible part-time arrangement.
n
- Exposure to modern cloud technologies, Power BI, Salesforce and AI-enabled solutions.
n
- Collaborative and supportive team culture built on Fun, Allyship, Connection, Creativity, Trustworthiness and Self-Determination.
n

📌 IT Systems & Data Administrator (New South Wales)
🏢 Stepping Stone House
📍 New South Wales