Office Administrator / Accounts Assistant

Vemag Australia is a growing industrial food equipment sales and service company. It performs service and sales in all states of Australia as well as New Zealand. The company has international suppliers providing its products which establishes it as an Australian leader in the industry.

The head office of the company is based in Redland Bay, Queensland.

With the growth of the company, it needs to expand its administration/finance department.

About the Role.

Do you enjoy working with numbers, helping customers and general administration?

This is a diverse, hands-on-role that combines customer service, administration, and entry-level receivables responsibilities.

Reporting directly to management, you will play an important role in supporting the day-to-day operations of the business while developing your skills in accounting and office administration.

This office-based role is currently TUESDAY TO THURSDAY from 9:00am – 4:00pm. We might ask you to extend your days when other team members are on annual leave, but notice will be given.

UNFORTUNATELY, WE ARE NOT ABLE TO OFFER SPONSORSHIP.

Key Responsibilities.

- Answer incoming telephone calls and provide exceptional customer service
- Preparing accurate and competitive quotes based on customer needs




- Process customer orders accurately and efficiently, ensuring all details are correct before dispatch
- Maintain positive customer relationships through clear communication and follow-up
- Order parts and supplies for technicians and customers as required
- Liaising with suppliers and warehouse to ensure smooth order fulfilment
- Maintaining company records and updating filing systems, both electronic and physical
- Following up on quotes to convert opportunities into sales
- Monitor customer accounts and follow up outstanding payments within agreed trading terms
- Assist with general office administration

About You.

- Proficiency in word, excel, outlook
- Excellent attention to detail and a high level of accuracy
- Strong organization and time management skills
- Professional communication skills with excellent phone manner
- Confidence using computer systems and the ability to learn new software quickly
- The ability to work independently while contributing positively to a team workplace
- Previous experience in administration, customer service or office support
- Previous experience using MYOB or other accounting software preparing quotes and orders is desirable

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📌 Office Administrator / Accounts Assistant (City of Gold Coast)
🏢 Vemag Australia
📍 City of Gold Coast