Job Description

Are you an accounts professional who loves working with numbers as much as building great relationships with customers? We are looking for a detail driven Accounts Receivable & Collections Specialist to join our close-knit, collaborative team at TVH.

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In this role, you won't just track numbers - you will play a vital role in maintaining healthy cash flow while building strong, positive customer relationships. Reporting directly to the Accounts Receivable Supervisor, you will handle full-function AR while managing collections with a customer-centric focus.

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Responsibilities include:

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- Proactively contact customers via phone and email regarding outstanding accounts, resolving payment queries, and negotiating payment arrangements while maintaining positive client relationships.
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- Accurately post, match, and allocate daily customer payments across bank accounts.
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- Maintain up-to-date customer records, reconcile ledger balances, and resolve invoice discrepancies promptly.
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- Serve as a primary point of contact for customer billing inquiries, delivering professional, solutions-focused customer service.
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- Assist the team with month-end reconciliations, ledger reviews, and reporting.
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About you – Skills, experience and qualifications:

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- Proven track record in an Accounts Receivable role with hands-on credit control and collections experience.
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- Strong interpersonal and negotiation skills, with an ability to turn difficult conversations into positive customer outcomes.
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- Proficiency in Microsoft Office (especially Excel) and experience using modern ERP or accounting software.
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- High accuracy in data entry and strong numerical skills.Ability to prioritize a daily ledger workload independently while supporting team goals.
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What's in it for you

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- We put our people first. When you join TVH, you get the stability of a global leader combined with a down-to-earth, family atmosphere.
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- Employee recognition programs that highlight and celebrate great work.
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- Unlimited access to LinkedIn Learning plus structured in-house and external training courses.
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- Dedicated Health & Wellness programs and a company committed to sustainable growth.
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- Be part of an innovative international market leader in a cooperative, inclusive environment.
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About TVH

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TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles and construction and agricultural equipment. Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation.

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Please note only short-listed candidates will be contacted.

📌 Accounts Receivable Officer (Queensland)
🏢 TVH
📍 Queensland