Customer Service Officer | Minchinbury
Are you an organised, customer-focused professional who thrives in a fast-paced environment?
Now Careers client is seeking a motivated Customer Service Officer to join a busy and growing operation in Minchinbury. This is a diverse role that combines customer service, administration, sales support, logistics coordination, and order processing, making every day different and rewarding.

What's on Offer?

- Full-time permanent opportunity
- Monday to Friday | 6:30am – 4:30pm
- Stable and supportive team environment
- Variety in your day with customer interaction, administration, and logistics coordination
- Prospect to grow your skills within a successful and established business

About the Role - As the first point of contact for customers, suppliers, and contractors, you'll play a key role in ensuring smooth daily operations while delivering outstanding customer service. You'll work closely with the sales, production, and transport to keep orders moving and customers informed.

Key Responsibilities

- Manage incoming phone calls and customer enquiries
- Provide exceptional customer service and resolve customer issues
- Prepare customer quotations and manage purchase orders
- Process customer orders, amendments, and stock transfers
- Coordinate production schedules and daily transport runs
- Maintain stock records and assist with stock control




- Process EFTPOS and cash payments when required
- Support the sales team with administration and customer requests
- General office administration and reception duties
- Maintain accurate records, spreadsheets, and documentation

What We're Looking For

- Previous experience in customer service, administration, sales support, or a similar role
- Resilient and able to maintain professionalism when managing challenging situations
- Strong communication and interpersonal skills
- High level of accuracy with data entry and administration tasks
- Intermediate Microsoft Office skills (Word, Excel, Outlook)
- Ability to multitask and prioritise competing deadlines
- Friendly, professional, and team-oriented attitude
- Current driver's licence

Why Apply? This is an excellent opportunity for someone who enjoys building relationships, solving problems, and being a vital part of a busy operation. If you're looking for a long-term role where your contribution is valued, we'd love to hear from you.
Apply now to secure your next career opportunity in Minchinbury!
Role based on a full-time Customer Service Officer position operating from Minchinbury with responsibilities across customer service, administration, order processing, logistics coordination, and sales support.

📌 Customer Service Officer | Minchinbury
🏢 Now Careers NSW
📍 Minchinbury