THE ROLE
The National Redress Scheme for Institutional Child Sexual Abuse (The Scheme) arose from recommendations of the Royal Commission into Institutional Responses to Child Sexual Abuse. The Scheme provides redress to people who experienced institutional child sexual abuse in the form of a monetary payment, access to counselling and psychological support, and a direct personal response to survivors from the participating institutions. The Victorian government has provided its commitment to supporting survivors, commencing on 1 July 2018 and The Scheme is expected to accept applications until 30 June 2027. The Redress Operations team in the Department specifically focusses on responding to Requests for Information (RFIs) from The Scheme.
This role is specifically about responding to Requests for Information (RFIs) from The Scheme. You will be required to conduct file searches of historic information to determine what information exists in relation to an application for Redress. This requires attention to detail, the ability to synthesise often large amounts of information and to answer a series of questions related to information required for each search. This role sits within a team of nine staff members who are all responsible for the review of files related to applications for redress. This is established through file and documents searches.
Please note: this position requires processing material that is sensitive and can be emotionally challenging. This role will best suit a candidate who is both resilient and empathic and has previous experience dealing with similar material.




ACCOUNTABILITIES INCLUDE * * Write professionally and convincingly - prepare written responses to The Scheme's Requests for Information using explicit, concise and grammatically correct language; edit written communications to ensure they contain the information necessary to achieve their purpose and meet audience needs; and ensure appropriate style and formats are used. * Contribute to the full life cycle of Redress projects to meet departmental objectives including: * * Assisting in research, analysis and implementation of the Redress project based on defined outcomes and outputs; and * Contributing to the monitoring and evaluation of the Redress project to ensure departmental objectives are met. * Be responsible for overseeing, monitoring or delivering the objectives of The Scheme; and ensuring they are delivered in accordance with relevant legislation and government regulations and guidelines. Please open the position description to read more.
HOW TO APPLY
Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria. Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.
For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)
Please apply to submit your interest in this position.

📌 Project Officer (Melbourne)
🏢 Victorian Government
📍 Melbourne