Department of Environment, Tourism, Science and Innovation QLD – Townsville QLD

Purpose + People = Success:

- Purpose - We care for Queensland's natural places by building strong connections with people, wildlife, and the landscapes we protect.
- People - We are passionate, proud, and driven to be our best, working together to collaborate, innovate, and keep each other safe.
- Success - We create lasting, positive impact — where nature thrives and communities value and connect with the environment.

The Opportunity - Administration Officer:

Based in Townsville or Cairns, this exciting opportunity places you at the heart of the Great Barrier Reef and Marine Parks Region, providing diverse administrative support across a agile operational environment. As a trusted first point of contact, you will build strong stakeholder relationships, manage competing priorities, andcollaborate with a high-performing team to deliver exceptional customer service, organisational excellence and responsive business support.

Before You Apply...

Please note:A current Manual Driver's Licence is essential for successful applicants.

Why Join Us:

Because here, your work matters. You'll contribute to something bigger—protecting Queensland's natural heritage while building a career filled with variety, adventure and purpose. Be part of a passionate & supportive admin team that values collaboration, diversity, and safety—on the water and on land.

What You'll Do:

Play a pivotal role in connecting people, priorities and processes.

- Provide high-quality administrative support across a broad range of regional business functions.
- Serve as a key point of contact for employees, stakeholders, and external customers,



responding to enquiries professionally and efficiently.
- Coordinate and manage work requests received via shared mailboxes, post, telephone, and in-person channels.
- Support day-to-day office operations to ensure the smooth functioning of the Townsville or Cairns office.
- Build and maintain positive working relationships with internal and external stakeholders.
- Collaborate with colleagues across the GBRMPR Administration Team to prioritise and deliver business support services.

What We're Looking For:

We're looking for an administration superstar who thrives on variety, enjoys helping others and takes pride in keeping things running smoothly behind the scenes. You'll be a proactive, organised, and customer-focused professional who can juggle competing priorities while maintaining a high standard of accuracy and service delivery．

- A highly organised administrator who can manage multiple tasks and changing priorities with ease.
- A customer service champion who enjoys building strong relationships and helping people find solutions.
- A team player who collaborates effectively while also taking initiative and working independently.
- A positive, can-do attitude and a willingness to contribute wherever needed to support the team and region.

Most importantly, we're looking for someone who enjoys making a difference through great service, strong organisation, and a genuine commitment to supporting others.

Collaborative & Innovative Culture:

Join a supportive and forward-thinking team where collaboration, innovation and continuous improvement are valued. Help shape solutions that support outstanding outcomes for our people, partners and the Great Barrier Reef.

Job Ad Reference: QLD/ /26

Closing Date: Thursday, 10 September 2026

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📌 Administration Officer (Townsville)
🏢 Department of Environment, Tourism, Science and Innovation QLD
📍 Townsville