IT Service Desk Lead — Hybrid Work & Customer Excellence (Melbourne)

IT Service Desk Lead — Hybrid Work & Customer Excellence (Melbourne)

31 Aug
|
Medhealth3
|
Melbourne

31 Aug

Medhealth3

Melbourne

MedHealth is seeking an experienced Service Desk Team Lead to guide our IT Service Desk and deliver outstanding support across the organisation. You will lead a high-performing team, drive service excellence, coach staff, and help maintain timely, effective user support in a fast-paced environment.

You’ll oversee daily operations, manage escalations, develop knowledge articles, and deliver training. The role requires at least 3 years in service desk and 1 year in leadership, with robust MS 365

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📌 IT Service Desk Lead — Hybrid Work & Customer Excellence (Melbourne)
🏢 Medhealth3
📍 Melbourne

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